
Author / Speaker / Healthcare Leader

I’ve spent over three decades working inside the Medicare system, helping protect beneficiaries and navigate complex coverage rules.
Medicare can be confusing — but it doesn’t have to be.
Ask me anything about: • Medicare enrollment • Medicare Advantage vs Original Medicare • Prescription drug coverage • Appeals and coverage denials • Avoiding costly Medicare mistakes
Let’s figure it out together.
GAMEPLANS & GUARDRAILS
In a world where burnout is rising and top-down control is breaking down, leaders are being called to do more than just manage—they’re being asked to empower. But what does that actually mean? And how do you build a team that thrives without you hovering?
Gameplans & Guardrails: The Empowered Leadership Playbook is your no-fluff guide to leading with trust, clarity, and purpose. Equal parts practical and inspiring, this book walks you through the systems, habits, and mindset shifts that turn managers into mentors and teams into movements.
With real-world examples, punchy takeaways, and tools you can use tomorrow, this playbook tackles everything from feedback that fuels growth to building cultures that scale—without sacrificing humanity.
Written by Dr. Lance Coss, a nationally recognized healthcare executive, leadership mentor, and organizational change expert, this book distills decades of experience into actionable insight for today’s workplace realities—remote, hybrid, fast-paced, and human-centered.
Whether you're a seasoned leader or just stepping into your first management role, Gameplans & Guardrails will help you ditch the power trips and build something better: empowered people, and a legacy that lasts.
THE EMPOWERED LEADERSHIP PLAYBOOK
Coming Soon!!
